Even the Builders Hate It
Read this insightful essay by Mike Swanson. He explains in detail how we ended up with software that constantly interrupts us.
"People use “enshittification” to describe platform decay. What I’m describing here is one of the mechanisms that makes that decay feel personal. It’s the constant conversion of your attention into a KPI."
Countless features started with good intent (read: customer support), but marketing misuse has twisted them into annoyance engines.
It’s not all doom and gloom, though. The essay ends with 5 helpful steps to fight back.
More people should follow them.